Newest Review: ... (luckily it just missed the plugged in extension lead on the floor!); last week on the same cycle it kept spinning and spinning and overhea... more
Five Year Guarantee! Not really!
Author Name: SGMM
Advantages: All programmes except daily wash (29 mins)
Disadvantages: 29 mins wash; crap warranty/guarantee
I bought one of these 16 months ago but only just started using the daily wash as I have a newborn. Three weeks ago the door opened after the cycle had supposedly finished and flooded my garage floor (luckily it just missed the plugged in extension lead on the floor!); last week on the same cycle it kept spinning and spinning and overheated (transfering dyes from clothes that are ok to be washed together at 30° or 40° into each other and ruining the whole load) and I had to switch it off at the mains to stop it, then wait another hour for the door to unlock/open and it was still too hot to touch. Good job I had gone in to check it after 40 minutes otherwise it could have had a disastrous ending!
The five year guarantee is for PARTS ONLY - so if you really do want to buy this machin take out an extended warranty at £13.99 a month(!) so you don't have to pay £119 for an engineer to fit the broken part OR BETTER STILL BUY A BETTER MACHINE!!!
Hoover should stick to manufacturing vacuum cleaners, although two of those had to be taken back this year and a more expensive purchased in their place!!!!
Summary: Not worth the money!
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