They use a hard plastic bracket? (Hoover TV30 Reverse Action)

Member Name: Jimeng45

Product:	Hoover TV30 Reverse Action
Date:	03/02/03 (489 review reads)
Rating:

Advantages: looks good, good price

Disadvantages: inferior parts

I bought the tumble dryer in April 2001 and the machine intially worked very well.
Unfortunately in Dec 02 the machine started to make a terrible scraping noise as if metal
was touching metal. Since the warranty had run out some 8 months previous, I decided
to have a look inside the machine as I suspected the bearings to be the problem.
When I removed the drum, I was amazed to find the rear of the drum had been held in
place by a rectangular bracket which appeared to be made out of a hard plastic. The spindle coming out of the rear of the drum slotted into a hole in the bracket. The bracket
appears to have melted away at the bottom with the result that the drum although still rotating, had dropped and was now touching the back of the tumble dryer, hence the scraping noise of metal on metal.
Trying to get a replacement part was just as disappointing, especially as I wasn't sure
what to call it. After numerous unsuccessful phone calls, I managed to find a local spares shop that could order a rear bearing. However this turned out to be a plastic circle with a hole in with no means of securing it to the tumble dryer dish. We had another look at the
diagram in the shop and the assistant then ordered a bearing clamp. Unfortunately this
turned out to be the piece of metal that is riveted to the back of the drum, not what I
needed.
I visited the shop and was shown the diagram for the TV30. The bracket doesn't even
show up on the diagram. Even if I find the correct spare part, I don't know how long
that will last before it wears away. I think I'll cut my losses and buy another one, no not a Hoover!

Summary: