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2 Reviews

Brand: Hoover / Load Type: Front Loader

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    2 Reviews
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    • More +
      02.11.2012 19:02
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      The Hoover WMH168D is an over rated machine that is not fit for purpose

      Sue and I had been living in rented accommodation for 4 years until May of this year (2012) when we managed to secure a mortgage for the house we're in now. Our first rental was a small 2 bed flat and therefore as we had limited space bought a washer/dryer (Hotpoint) from Comet which was certainly poor value with our pennies and was with us until late December 2011 when it finally went to the great tip in the sky. Luckily however our second landlord had provided a washing machine which we had moved in to a cupboard so we could use our own so until we moved were reasonably happy with washing our clothes and we had a tumble dryer that was used instead of the full services offered by our tumble dryer. By December Sue and I were swaying between continued rental or seeing if we could find a way of getting on the property ladder which would a huge drop in our monthly payments, and with this in mind we began looking at washing machines online. By February, we realised that we would be moving imminently so we visited our local Comet and Currys stores which luckily for us on next door to each other. We must have walked in and out of the 2 stores at least 5 times before we eventually decided on the Hoover Optima Washer System (WMH 168 D) with its AAA rating, 1600 spin speed, narrow profile and 8kg wash load. It was not our first or even second choice. In fact it wasn't even in our top 10 but we just couldn't justify the lovely black LG or Samsung models that were on sale for around £750. Instead we opted for the much cheaper Hoover which Currys were selling on promotion for about £250. We were quite chuffed at the time because it was suggested that this particular model had won awards and they more than happy for us to pay for the machine and extend delivery beyond the normal 4 week period so that we could have it delivered to our new home. So, 6 weeks later it was delivered and we hurriedly cut open the plastic packaging, tightened the hose on to the water tap, fitted the waste and plug it in to the electric socket. We didn't put the cardboard cover on the base which is supposed to stop the heat under the machine. Well, that was the exciting part, as soon as the machine was switched on we realised how unstable the machine was. Granted the floor where it sits has a little bounce, but when you leave it to spin and find it over a foot away from where you left it doesn't fill you with much confidence. So, with spirit level in hand we tried rebalancing it without any success. Despite all our attempts, not once has the machine remained in place. Our next problem was that while sitting in our lounge watching the tv we heard an almighty bang only a few weeks after we started using it. Sue went online and booked an engineer callout under the warranty as she thought one of the bolts had broken off that held the drum - certainly there was quite a bit of wobble, but no the engineer had to replace the drive wheel at the back of the machine because it hadn't been fitted properly at the factory. This was all becoming a real problem especially as its constant movement meant that it kept knocking in to our dishwasher! Our next issue with this machine is that we bought it because it has AAA efficiency rating. Apart from the 29 minute economy wash which is as useless as a chocolate teapot because it doesn't actually wash your clothes we haven't been able to get programmes down below 2 hours! The one good feature on the machine the ability to cut programme times but to date this has been far from acceptable when we are lucky if we can cut 20 minutes off a programme lasting nearly 3 hours. This machine does come with its own load weighing system but all this does is increase the time taken and we haven't noticed any real difference in the amount of water it uses. The machine comes with instruction manual and water connection hose although it would be handy if manufacturers included longer hoses as standard as very rarely does the length provided leave enough freedom to manoeuvre. Our other issues with the machine are the fact that the fabric conditioner drawer is in the middle rather than on the side making it difficult to pour liquid in to when using full bottles of washing liquid or conditioner. Additionally, we have yet to be able to use its 1600 spin speed when using just the spin cycle. There are also issues with some programmes where it is possible to lower but not raise the temperature. It is nice to see the time remaining, temperature and spin speed but when the basics aren't great it sort of puts you off any positives. Certainly it comes with plenty of programmes - including sports, rapid, wool, silk, rinse and drain only. They just aren't what we wanted and are in most cases nearly double the timings of our previously washer dryer. I would not recommend this machine to anyone and would advise you to save a few more pennies and buy a better one.

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      • More +
        09.06.2012 12:21

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        Really regret buying this machine. The seven minute speed can take up to twenty and according to Customer Support, that's quite 'normal' due to the machine attempting to balance the load. Kudos then, for the automated balancing function, as when the drum gets up to speed, you can hear it clattering off the door glass and the entire machine 'walks' across the floor. You might lucky and get one that behaves itself but we didn't.

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    • Product Details

      Power through your washing with the Hoover WMH168D Washing Machine ! Superbly spacious The Hoover WMH168D 's generous 8kg capacity expertly handles even the largest of loads, making light work of every laundry day! Rapid spin speeds of 1600 r.p.m mean you won't be waiting long for your clothes to dry / Energy efficient and practical With an A energy consumption rating and wash and spin efficiency rating, the WMH168D offers unrivalled perfomance and conscientiousness / Featuring dial controls and a sophisticated electronic panel for easy operation, you can select from an array of optimised programmes with ease / Full of functions The Hoover WMH168D has a range of modes that cater for your laundry such as silks, sports and delicates, ensuring a greater level of care for all your garments / Other handy functions include a half load sensor, time to end of program, sensitive care, stain blaster and a cold wash, making for an excellent level of versatility / Enhanced by overflow protection, the Hoover WMH168D Washing Machine has plenty of features that put the brilliance back into your clothes and every laundry day! Main features Type of construction Front-loading washing machine Load capacity 8 kg Maximum spin speed 1600 rpm Energy rating A Wash performance rating A Spin performance rating A Noise level 81 dB(A) spin 60 dB(A) wash Washing Variable temperature Yes Wash programmes Silk, sports, delicates, half load, sensitive care, stain blaster, cold wash, wool programme, hand-wash programme Wash functions Rinse hold, half load Features Loading Front Controls Display Electronic Programme selection Dial controls Environment Consumption per cycle 1.43 kWh & 60 litres Moisture content after spin 50 % Physical characteristics Colour White Dimensions 850 x 600 x 520 mm (H x W x D) Weight 72 kg Matching tumble-dryer model VHC681B / Short name: Hoover WMH168D