We bought this washing machine on a bit of a whim last year when a department store had it at a reduced price as it had been loaned to somebody while theirs was in for repair. There was absolutely nothing wrong with it as it had only been used once so we got ourselves a bit of a bargain! We have had it over a year now and it is very reliable. The drum size is large and fits an awful lot of clothes in. Setting and programming the machine is simple. A dial with diagrams allows you to choose the type of wash, and you can also choose whether you want an economy wash or whether it is a small load. The child lock is also a brilliant idea for people with children. The clothes come out clean every time and I never have to re-wash. The detergent drawer is large enough and easy to clean. The washer itself is very quiet and we do not notice its on if we are in the room next door. Overall I am very pleased and would recommend the washer. I also like the silver as it fits in with my modern kitchen!