I'm not an angry person, really I'm not, but the service centre for Hotpoint gets right up my nose. I thank my lucky stars that I bought this machine from a branch of the John Lewis partnership, because the extended warranty (five years) which cost less than £90 (compare this with Comet or Currys!) has saved me buckets of cash since the engineer has been out FOUR times this year. I have had a new door (needed two visits, even thought I told them the door was cracked he forgot to bring a door - duh), new locking mechanism and new motor. The booklet with the machine talks about fast, flexible same day or next day appointments, but these are never on offer ...  Read the complete review

I bought this machine just over a month ago from Comet. It has 4 Wash option selections - Economy Wash, Super Rinse, Time Saver, and Rinse Hold, and 10 Wash programmes. In addition there are useful features such as a door lock indicator,and Variable spin speed control - from 400 to 1200 or no spin. Apart from an initial accident where colours ran (due to me setting the wash temperature dial incorrectly to the White Cotton 95 degree wash) it has performed well. The dispenser draw has a changeable indicator that you have to change depending on if you use Powder or Liquid. There is one conflicting thing in that it says in the instruction manual not to dispense tablets ...  Read the complete review