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9 Reviews
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    9 Reviews
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      04.12.2012 17:04

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      Invest your money in a better brand.....read lots of reviews.

      Bought the machine on the strength if its name.....big mistake. Less than 3 months in the electronics board blew and getting it replaced entailed taking not one but two days off work and waiting around for much of those days. I found the company very unhelpful, I asked for the 12 months warranty to be applied to the electronics board (as it was less than 3 months old) but they flatly refused. Their extended warranty doesn't add up to much and despite telling them I didn't want it they hassle me with mail shots about my 'reliable product'.


      The machine has been used less than once a week as I live on my own during the week. Loads are very light and yet less than 3 years old the bearings have gone in the drum and the machine now sounds like a main battle tank!

      Off to buy a new machine now and this Indesit can go to where it belongs.....the council dump!

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      29.01.2012 13:17

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      The plastic drum cracked which can only mean poor design or build quality

      This washing machine was fine. Cleaned clothes well and quickly. I am am bloke, so I dont really care too much on the finer details of a washing machine, cycles etc..So for me to write a review this machine either has to be amazing by drying my clothes and ironing them... or by the fact there is something seriously wrong.. by the way this machine is exactly 2 years old!

      There is something seriously wrong... first up if you do or have bought this dont replace the plastic tumblers which break off all the time with ones purchased direct from indesit, there are lots of places you can buy them from online at a fraction of the price.

      The seriously wrong part of this machines is that it has a plastic drum and mine has developed a crack! Calling indesit they have said I have two options (remember there is a 5 year parts warranty on this machine if you pay for an indesit engineer to fix it):

      1) pay £105 for an engineer to fix it if it is viable, if it isnt the you have wasted £105.
      2) pay £180 over 12 months and get it fixed or a replacement washing machine.

      Anyway, I am not taking them up on either off as you can buy a replacement indesit washing machine, newer model direct from John lewis for £200 with a 2 year warranty... but forget that, I am not buying Indesit again as there business model seems to be make shoddy goods, sell reasonably cheap and make money on the servicing.

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      08.06.2011 12:31
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      £200!

      Busted washing machines in the home, like fridges, are like trying to dispose of a dead body. Moving them around your house is as awkward as moving that corpse in a murder mystery movie and things become even more furtive when you want to get rid of them. They have to be dragged, heaved and bumped as they are squeezed through very tight places, your knuckles and thumbs likely to be squashed. And like a funeral, you legally have to pay a man to take them away and dispose of them correctly or you can be done for fly-tipping. Even if you leave them at the top of the garden you can still be fined for not correctly disposing of them, the toxic chemicals that are rather bad for the environment and the ozone layer still inside of them and likely to leak out one day. In the end it really is like moving and dumping a dead body.

      Washing machines are heavy and awkward because they have a concrete deadweight counter-balance, most of the products mass, there to stop the machine leaving the kitchen and spinning and vibrating across your lino into the lounge to watch TV. In fact it was because it was hogging the remote that it had to go. I'm unsure if it's a myth that bored housewives like the older rickety ones because they do vibrate so loudly so the ladies can sit on them and have naughty feelings after their afternoon gin but when they break, they break!

      Ours had to go as it was not only extremely noisy it was spewing out more water than Cheryl Cole. The water is often acrid and gets under that Lino and so another cost coming downing the stream, if you excuse the pun.
      The decision was made by my brother who owns the house to go for a mid - range job that has plenty of idiot proof programs on it for guys like us. I can still recall the day when I was the one who had to wash the team's football kit and it turned pink.

      Like the microwave settings, one temperature suits all for me on washing machines and so as long as the clothes are wet when I get them out they are washed in my mind. If they had a full power bottom on them I would press it. Alas washing, like women, can not be treated with just that one button and so you have to be more sensitive, programs for this and programs for that. One temperature too high and things start to shrink, yesterdays apathy on learning to press the right buttons meaning your best T-Shirt is tomorrows window cleaning cloth. I have already wrecked my Northamptonshire Steelbacks cricket top in the previous washing machine.

      The Indesit is two foot square and two-and-a-half feet tall and very heavy, rocked and waddled into place by the two burley blokes who trucked it out to Ellis towers. They have special gloves and measures to make sure it fits through your various doorways and up stairways and so no worries there. These things can scrape of serious amounts of wallpaper and paint.

      Once in place she purrs quietly (all kitchen hardware is a she) and more importantly stays where she is told. It has over five kilograms of load space and so great for stuffing it full of oily jeans and quilts for the big wash. With a spin speed of over 1100 rpm it's faster than Shane Warne and a blur. There are lots of program options, including 'wools', one for leather and one for sports wear, which I haven't seen before, and one far cats, if they sneak in there. SO far the programs seem to have done what they are told. I must admit, like my DVD timer settings, I tend to just let it run and then stop it when I think the stuff is done, one item in there not uncommon for me.

      The fluff gathers nicely in the fluff bit and filter and so easy to remove and no water spills out when the press button door opens. If you do catch your knee on the open door it doesn't hurt and it has yet to go against the hinges, springing back with cool arrogance. The program run times are ok and there's a flashing light and 'ping' setting if you need to know the run has finished. There are eco settings for smaller loads and one for quick loads.

      Cost wise we shopped around and got what seems to be a top end £300 pound piece of kit for just over £200 at Tesco...with free delivery. I have seen it for £190 at Comet but no lower as yet. Amazon currently has it at £270 and so not the best value for household it seems.

      -Spec-

      Energy Rating: A Rated
      Wash Performance: A Rated
      Spin Performance: C Rated
      Spin Speed: 1100 RPM
      Wash Load: 5.5 Kg
      1100rpm, 5.5 kg wash load
      16 programmes
      Variable washing temperatures

      ---Technical Details---
      -Size-

      Packaged dimensions (W X D X H):61.5 x 59 x 89 cm
      packaged weight - 63.4 kg
      Unpackaged dimensions (W X D X H): 59.5 x 53.5 x 85 cm
      Unpackaged weight 61 kg

      -Energy efficiency-

      1.14 kWh/cycle energy consumption
      52 litres/cycle water consumption
      228 kWh estimated annual consumption
      Colour: white (black option)


      So far it's been fine and we didn't waste money on a warranty, the biggest profit margin for white goods sales for the biggest retailers. If they break the problem is usually the same and so cheaper with a general fix. Once they get really old then you just bung them, although we know how cumbersome that can be. You certainly cant hoist them into your neighbours skip at 4 am when they are asleep!

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      • More +
        26.02.2011 15:15

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        DO NOT BUY THIS MACHINE

        I've bought the INDESIT IWB5113 Washing Machine via Currys for £199 in August 2010 when I moved house, I left my old Hotpoint washing machine at my old home as it was over 10 years old and I thought it was time to buy a new machine (more fool me as I did not once have a problem with it..) Since I've had the new one it has broken down on my 3 TIMES.

        First the plastic tumblers inside the drum were severed off twice during cycles and then it started leaking water onto my kitchen floor.

        On ringing up the Guarantee services the first time I was informed they only replace faulty parts and if it was found to be caused by something I left in the machine (ie a coin) I would be charged a significant amount for the callout, and was advised that I took out additonal cover which cost me approx. £50, just in case which I foolishly did.

        The service guy came out, couldn't find anything that had damaged it and replaced the plastic tumblers, saying I had probably overloaded it. I hadn't even put half load in there, which I told him. He left and I put one duvet cover and 2 pillow cases in and within minutes the plastic tumblers in the drum were severed off again that same day, the senior mechanic was then sent out. He replaced the plastic tumblers after checking the drum and said I had probably over loaded it, of course i disputed this. He left, it worked for a while and then a week later I came home to water all over my floor. Another senior mechanic was sent out. He couldn't find anything wrong, said he couldn't wait around to watch a full cycle to see if it leaked and left stating I had probably overloaded it. I had been very careful not to do any overloading as I had been told this so many times as a probably cause, as they couldn't find anything obviously wrong with it apparently.

        In all, it is a very badly designed washing machine and appears to be made not to last so that Indesit gain more money from you through additional guarantees which are a waste of time. Both Indesit and Currys have refused to exchange it stating that they need a mechanic to state that it is unrepairable. So far they state it isn't

        ADDITIONAL COSTS that have been incurred to me include taking 3 full days from work as the service men do not come out in my area on the weekends and they will not give a time slot in the day until the morning of the day they are coming, costing me approx. £700 more - BE WARNED DO NOT BUY IT!

        Poor machine quality and service all round

        NB: nothing has ever been found that may have caused these problems (like a coin in the drum) either by myself or the mechanics, apart from them stating I probably over loaded it - if a duvet cover and 2 pillow cases is over loading a machine then it it obviously designed to breakdown!

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        11.01.2011 11:51

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        All in all a genuine best buy

        Hello, as a result of our wonderful English weather the big freeze in December left me with a completely useless washing machine. As I have always had Indesit in the past I was loath to buy another make wether it be cheaper or not. I was overjoyed after a web search to find this machine in the Currys January sale at a local store for only £169 and only one left in stock.
        True to Indesit form this machine has not let me down. It is simplicity itself, easy to understand instructions and if you can't be bothered to readthem then the dial layout is self explanatory. It incorporates an eco cycle which is a must in our present climate.
        Indesit give you a 5 year parts warranty and a 2 year labour warranty which in my opinion is excellent, however from my experience you will not need to call upon these warranties, I have owned three Indesit machines and every one has lasted much longer than 5 years. As i have 6 children 2 wash loads a day is fairly average for me and I have bean reliably informed a washer is built and designed to do 1 wash a day every day for a year then parts can be expected to start breaking down, so it looks like Indesit have topped the league tables for enduance and reliability.

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        20.11.2010 15:18

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        Don't bother, get yourself something better.

        Had this washing machine for over a year at my house now and truly i'm not impressed. It seems very loud, often i can hear it through the walls and it just doesn't seem to get things clean. It'll get most of the grime out, but even with some of the stronger detergents it just doesn't have the grunt - must be something to do with the spin speed. Another thing is the relatively irritating number of times it's somehow decided to stop working for no apparent reason and then come back on again as if by magic later on in the day - my previous Miele never did this and it did a better job of cleaning my clothes aswell!

        My advice would be to swerve this one and spend a little more and get something which will actually do the job which it claims it will, the sort of thing you'd expect from a washing machine eh?

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        17.11.2010 13:22

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        cheap machine, average results.

        Hi Everyone
        Seems a shame to put a damper on the other 2 reviews, but my opinion is not as the others i am afraid.
        Before this machine we had a LG. We fostered and had 5 kids to look after, as well as our own washing, the LG was really good and was on 2 times a day every day..and lasted 10 years!!!
        The Indesit is ok, but i cant see it lasting that long as it is just not made the same.

        it is not as efficient at getting the clothes clean, and i find the spin speed of 1100 rpm just not enough, unless there is something wrong with ours!! clothes come out really wet, you can ring them out almost.. and that is on the fastest spin..i also have to say... the clothes don't look that clean either, and we are using the same branded detergent

        so early days as we have only had it a few months, but so far i think good cheap machine, but there is a lot better out there(spend a few extra quid would be my opinion) why didn't i ? well a job loss tightened the purse i am afraid

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        03.11.2010 21:19
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        Excellent washing machine

        I bought this washing machine from Tesco direct 2 years ago now when I first moved into my house , it was the first one I had even bought and I just went for the cheapest one to be honest. I paid £189.00 for it at the time and I am overall pleased with it.

        The washing machine is white and even though it was a cheap one it doesn't look cheap, it still looks a decent washing machine. The spin speed of this washing machine is 1100rpm and it has a 5.5kg load capacity. This is more than enough for us, as there is only two of us and you can fit loads of washing in there.

        There are 16 different washing options, but we always just use no.10 for everything which is a 40 degree quick wash, which lasts about 35 minutes. There is a 15 minute quick wash on it but I have never used this as I am not sure if it would wash my clothes properly in 15 minutes! The 35 min wash washes my clothes perfectly, and there is a spin option which we always use to get more water out of the clothes before we put them out to dry.

        You can also set your washing machine to come on at a certain time using the timer delay, which is handy. I find this washing machine quite noisy, you cant be in the same room as it, and we have to shut the kitchen door when it is on as you can actually hear it over the TV in the front room.

        Overall though, even though it can be noisy, it washes our clothes no bother and it also came with a 5 years part guarantee. We are pleased with it so far, it has worked perfectly for the last two years and I would definitely buy another indesit washing machine after this one.

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          27.07.2010 12:58
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          A great buy

          I bought this washing machine 2 months ago as my old one suddenly just packed up.

          I bought it from John Lewis online and it cost me £199 and it came with a 2 year guarantee.

          It is a white, front loading washing machine and is freestanding, the measurements are H85 x W59 x D53.5 cm.

          The wash load can hold 5.5kg which is a nice size for a family of 5. I typically do 4-5 washes a week and selected this machine because it has a 15 minute quick wash option. This is ideal for when clothes are needed in a hurry!

          There are 16 wash programs and they are set out on the front of the machine under 3 headings-Daily, Special and Sport. The wash programs include wool, delicates, auto half load and special shoes amongst them.

          On the front of the machine is an on/ off button and 2 dials. One dial is for selecting the wash program and the other dial is for selecting the temperature. On the side of it are lights which indicate at what stage the cycle is. This is useful to see how long is left.

          There is a delay timer of upto 12 hours which is also good if you know you will be rushing the following day. I usually set mine at 7:30 in the evening and it will start at 7:30 the following morning, finishing just in time for me to get back from the school run. The 40 degree wash usually lasts for about 1 hour 30 minutes.

          The machine comes with an instruction leaflet but to be honest it is very easy to figure out. All the buttons and cycles are clearly marked and are self explanatory.

          The spin speed is 1100 rpm but the machine is very quiet. You can hear a faint hum but if the radio is on you can't notice it.

          The wash grade is A, energy grade is A and the spin efficiency is C. The spin efficiency isn't a very high rating but all the clothes come out with no extra water on them.

          I have had this washing machine for about 2 months and have had no problems at all. The 15 minute spin cycle is a bonus, I haven't had that feature on any other machines and wonder how I did without it!

          It is very simple and plain looking and the fact that it has the highest energy rating is good. I would recommend this to anyone.

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      • Product Details

        Short name: Indesit IWB5113