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Unreliable and very poor backup service -  Indesit WIA121 Washing Machine
Indesit WIA121 

Newest Review: ... to appear) After about 6 months the computer partly failed and would not allow me to change the program. (everything had to be washed a... more

Unreliable and very poor backup service (Indesit WIA121)

scottr123

Member Name: scottr123

Product:

Indesit WIA121

Date: 23/08/06 (407 review reads)
Rating:

Advantages: Available for take away from the shop

Disadvantages: No spares available and it didnt last 6 months

Within 5 months of purchase the main computer board failed rendering the machine unsuable. Considering I live alone and therefore it doesnt get a great amount of use compared to a family home I would highly recommend you pay a little extra a buy a machine from a company that has the support in place to service the customers!

I immediately called the help line and an engineer wasn't available for 5 days (2 of which were the weekend). When he did come out he told me that the parts weren't currently in stock and I should have call in a few days to let me know when they would be available. Two weeks on and they still cannot give me a confirmed date (the expected date is still a week away) so I am without a washing machine for atleast three weeks. I called the customer services line who told me they would not compensate me and that upto eight weeks is a reasonable time for a repair on a Indesit Machine.

Summary: Cheap but unreliable

Reliability:     Reliability
Ease of use:     Ease of use
Design:     Design
Cleaning/Maintenance:     Cleaning/Maintenance
Quality:     Quality
Last members to rate this review:
(8 members total)

kelr101%2FHotBabes%2FSarccyslayer%2Fmad+lady%2Fsy2kgbr%2Fbelfin%2F

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Overall rating: Somewhat useful

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Last comments:
kelr101

- 24/08/06

I'm sorry to hear about your experiences with Indesit, however if you find your after higher ratings on your review you might like to incorporate more information such as machine specifications, price, usage opinion etc.

Please let me know if you edit

Kels - Household Appliances Guide
mad+lady

- 23/08/06

I really sympathise with your problem, my sister had a very similar problem with indesit, i would never buy one. i hope you have better luck with your new one.

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