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The washing machine WD-12316RDK is the worst washing machine i saw before there is always a faults in this type and the LG customer service is not good at all and they always looking to charge money from you even if the fault in the parts that are under warranty.
RUST: We have rust after 3 months on the grill at the inside bottom of the machine. We have soft water and follow the salt instructions for the machine. Our dealer here in Cyprus said that this was normal and if a new one was supplied it would be the same. He has one in his home and it is rusty too. DRYING: After the cycle is finished, dishes still require finishing off by hand. Compared with our previous machines, this one leaves quite an amount of water still in the upward-facing surfaces of the dishes and cups.No, our next machine will not be LG. we have just purchased a new LG direct drive washing machine and hope it will prove a better machine than the dishwasher. Eftixia@cytanet.com.cy
I also purchased an LG WM-1290 FHB. Apart from the terrible banging which seems to be a common problem and the fact that it moves across the floor as if to escape (I have wedged a shoe above it so it can't move too far) the problem I have is that water shoots out from the soap dispenser tray throughout the entire washing cycle. Has anyone experienced that problem? I wish now I'd kept our Zannusi which was 22 yrs old and faultless.
I purchased this model of LG washing machine two years ago from Comet taking out the extended warranty ? something I don?t normally do but as we were moving house I didn?t want to take any risks. This model was to replace an old Hotpoint which I had had for 12 years and had given me good service. I was reluctant to buy another as there was a lot of bad press about this make and the man at Comet assured me that LG were a good make. The machine cost £350 (we got a good discount through trading in the old machine). I was particularly interested in this machine as it had a large 7kg load capacity and will apparently take a double duvet although I have not tried this. The first problem ? and one to bear in mind ? is the depth of the machine. My old machine was a standard size and fitted nicely into the slot in my kitchen. This model is in fact deeper than the average machine and it stuck old so badly I couldn?t open one of the kitchen unit doors. Fortunately as we were moving I hoped we wouldn?t have this problem in the new house. The machine is still not flush with my units in the new house and does still stick out a bit. The second thing about this machine I?m not keen on is the time it takes to finish some of the cycles. The 40 degree cotton wash is over 2 hours and if you do a 60 degree eco wash you are looking at over 3 hours! This can mean the machine is on nearly all day if I?m doing several washes. As far as reliability is concerned the machine has always worked but there have been quite a few problems with the load being out of balance. Sometimes the machine can?t correct the balance so it never finishes the cycle properly. More worryingly the machine has not corrected some loads resulting in the machine physically leaving the floor and making it?s way across the kitchen! The drum has been so out it has rubbed itself against another part of the machine and sparks can be seen through the glass door durin
g the final fast spin. We have called out the engineer several times regarding this problem and he has fixed it although it does seem to come back after a while. I did ask the engineer if he often had this problem with LG?s and he said that generally they were a good reliable make. I suppose we have just been unlucky. Conclusion I am generally happy with this machine ? as far as the balance being out is concerned, I think we have just been unlucky.
Energy Efficiency: A / Type: Front Loader / Manufacturer: LG Electronics / Estimated Price: 301 to 500 ú / Spin Rating: B / Wash Rating: A / Short name: LG WM 1290FHB