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No value for money -  Miele WT2670WPS Washing Machine
Miele WT2670WPS 

Newest Review: ... My verdict: this machine is too expensive for a household product that doesn't fullfil what it promises. Sorry, what Miele promises!... more

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No value for money (Miele WT2670WPS)

bagpiper

Member Name: bagpiper

Product:

Miele WT2670WPS

Date: 14/05/09 (44 review reads)
Rating:

Advantages: runs quietly, easy to use, combination wash/dryer is great, when it works

Disadvantages: Dryer keeps breaking down, 'registering' for the free 5-year parts and labour warranty

Our Miele wash/dryer WT2670 broke down when it was just 14mths old, some part needed replacing, then 2 years on it broke down again, the washing doesn't dry, faulty fan belt or condenser? Miele states that they last an average of 20 years or 15,000 working hours. If they are so confident in their high quality products and the longevity of them, why do they insure them? We have not registered for this 'Free 5-year parts and labour', as we believed in their products. When it broke down the second time, I was told that I have to pay for everything myself (the 2-year warranty ran out) and that one has to register because the insurance company needs this certificate, which you get only when you register within 14 days of purchase.
My verdict: this machine is too expensive for a household product that doesn't fullfil what it promises. Sorry, what Miele promises!

Summary: Personally I would not buy it again. I'd try a Bosh or else

Reliability:     Reliability
Ease of use:     Ease of use
Design:     Design
Cleaning/Maintenance:     Cleaning/Maintenance
Quality:     Quality
Last members to rate this review:
(4 members total)

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Overall rating: Somewhat useful

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Last comment:
Nar2

- 14/05/09

Welcome to Dooyoo.
If I was to buy this I'd like some more info such as:

The actual washing machine;
Programs it offers
Noise
Pr ice you paid
Quality & Design of controls

In light of what went wrong with it, Dooyoo requires product experience rather than a rant of what went wrong with it. I can sympathise greatly when something like this doesn't do what its supposed to.

Adding info could inform buyers better although it is optional. If you update your review or need help please msg me.

(Household Appliances Guide)

PS If you've only had the machine for 14 months why didn't you take out the free 5 years guarantee?

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