This machine lasted 2 years and 10 months washing for 3 of us, 2 or 3 loads a week, before its bearings failed. The drum is a sealed unit, which means that you can't replace the bearings, but need to replace the whole drum, including spider, inner drum etc. I'm livid that it failed, and livid that it can't be repaired.
We bought it from John Lewis, who have washed their hands of it, as it's out of warranty. However I shall point out the Sale of Goods Act 1979 Reasonable Time clause, and make sure that any profit they've made on selling it to me will be absorbed by answering my letters. I won't be buying from them again, which is a pity, as I support the principles of the cooperative movement.
In operation, the machine was ok. The eco-cycle was too warm, and the 30 degree cycle didn't spin out properly as it was a wool cycle, so you needed to do another separate spin. It wasn't too noisy. Any advantages though are outweighed by the fact that we need to throw it out and buy another so soon.
I've had this washing machine since May, and so far it has worked well, with no problems, breakages or leakage. The model is sold as an eco friendly option, and comes packed with literature about how it's cycles reduce the amount of water and energy used, and so forth. Now, I'm sure that's correct, but how they've done that I don't know, as they cycles are about twice as long as any machine I've had before, even on a half or delicates load! That really has been the biggest surprise from this machine, given that my last machine was a very old one and took half the time to clean my clothes than this very modern one. Also, the "eco wash" cycle is at 60 degrees - the only 30 degree option is in the delicates range, and 60 doesn't sound very eco friendly to me?? Still, the choice of cycles is good, although there could be more choice in the delicates cycle, such as a handwash option.
Short name: Tricity Bendix AW1201