As a washing machine it makes a good paper weight (Zanussi ZWF1021)

Member Name: jeanettewooden

Product:	Zanussi ZWF1021
Date:	04/05/06 (330 review reads)
Rating:

Advantages: It was cheap

Disadvantages: Dimensions bigger than stated in the catalogue. Noisy spin. Stiff buttons.

I received this machine from Zanussi as a replacement for the previous model ZWF1020, no longer in production. I had numerous problems with the previous model just 3 months out of its manufacturers warranty (ripping up clothes, failing to spin, electronic front panel failure) and after some wrangling with Zanussi customer service they agreed to replace it with this model, for a contribution from me of £72.00. They have since refunded this money, plus all my repair costs, so I effectively have a brand new machine for no extra outlay. It appears to be identical to it's predecessor, so only time will tell if this one has a lifespan of only 15 - 18 months. So far, the buttons on the front panel have become very stiff to use, and the spin cycle is incredibly noisy, but it does wash clothes witout shredding them into tiny pieces, so that's a bonus.

On a good note, I have to say that customer service were excellent, and although I was without a washer for 3 weeks, they did eventually sort it out very amicably, and to my satisfaction.

Summary: If you want a cheap machine, this is ok. Simple to use. Long cycles due to cold fill only

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