Breville Water Chiller AF4

I have total confidence in the safety of our tap water, but it really does taste revolting, so I have always preferred filtered or bottled water. I have used a Brita jug filter in the past, but it takes up room in the fridge and changing the filters is a faff. So I thought this was my perfect solution. Wrong! When I looked at this product, it promised many things that fitted my requirements: Sits on your work surface, no loss of fridge space. Chills the water as well as filters it. Holds a great deal of water - 3.5 litres. Filter only needs changing every 6 months. So I paid a whopping £100 (you can get it for £80 if you shop ...  Read the complete review

I bought mine through Amazon in September 2005 and was delighted. Norfolk water does something strange to tea but this product rectified that. The problems arose when the filter "retired" after 2 months. Now this is probably down to the quality of the tapwater and so far as I am concerned is not the issue. I sent away to Breville for two (having found that nobody else sells them!) and have waited ever since. The worst part is, they cashed my check for £21 on November 10th! It seems to me that a product that is so dependant on seemingly unobtainable filters should not be on the market. My wife and I have both ...  Read the complete review

I really am only responding to the review posted by smurphy2002 who thinks this product has a number of serious faults. I have to disagree, having used my filter intensively for the past six months it has proved flawless in nearly every way. I am a complete fusspot when it comes to food and drink, yet to me (and all those who have drank the water from it) it tastes exceptionally clean and clear, having almost no taste from the word go - certainly not the plastic taste mentioned by Smurphy. I can only think that users experiencing the plastic taste have skipped giving the tank a good wash prior to use, but then I am only guessing ...  Read the complete review

Having read the other reviews of this product on here, I am in agreement that this product is a great idea in theory, but the problem comes when you try and obtain a replacement filter cartridge. Breville never seem to have these in stock, and, unbelievably in this day and age, they dont accept orders by phone (paying with a card) but only cheques or Postal Orders! So you have to send off a written request along with your payment and then wait and wait and wait for the replacement to arrive. The last time I ordered a replacement filter I waited about 4 months, so decided to order 2 at a time and make sure I always had one spare. Doesnt matter to me now anyway, I ...  Read the complete review