Do Logitech products have 'bad'software? (Logitech Quickcam Communicate STX)

Member Name: Toysoldier6

Product:	Logitech Quickcam Communicate STX
Date:	03/12/08 (53 review reads)
Rating:

Advantages: Good image and sound quality

Disadvantages: The software could be a whole lot better

I bought this webcam a few weeks ago and I must say that I am very happy with the quality of the camera, it is very good. I think that face tracking is possible by zooming in and out.

The installation of the software went smooth. Although I think that there are a lot of errors in the software. For example, the camera isn't recognised by the computer just after the installation. I know that this can be solved by reattaching the webcam, but this isn't how it should be. Adjusting the settings for the lens cap can cause problems, and they can only be resolved by reinstalling the software. The software reports all the side by side errors in the error log of Windows. The user forum of Logitech offers a solution: you have to download the Microsoft Visual C + + 2005 Redistributable Package (x86). Nevertheless, I couldn't believe it, that the solution wasn't provided by Logitech itself. Another annoying thing is that, even though you don't have the software of a video messaging software (like Skype), it is chosen as the premium choice for video messaging software. This choice cannot be changed manually. The software uses the wrong registry keys to verify the preferred messaging software.

All in all, I can say that I am happy about the quality of the image and sound, but the software has too many errors and therefore could be a lot better. This can probably be solved with some updates in the future.

Summary: A lot of errors may have been solved with updates by the time you read this, so it is a very good we

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