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First install -  Asus Spacelink WL-500G Wireless LAN
Asus Spacelink WL-500G 

Newest Review: ... and the Laptop. After 3 frustrating hours I decided to give up. No help from Asustek. They didn't even bother to answer the tech supp... more

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First install (Asus Spacelink WL-500G)

poodlepie

Member Name: poodlepie

Product:

Asus Spacelink WL-500G

Date: 01/09/04 (450 review reads)
Rating:

Advantages: SLim

Disadvantages: Not easy to install

I took this product along to a client with Cable broadband on xphome laptop. I anticipated problems, as I always do with Microsoft software and other stuff.

First, I tried to establish a link between this Router and the Laptop. After 3 frustrating hours I decided to give up.

No help from Asustek. They didn't even bother to answer the tech support phone. I waited for 17 minutes for someone at Asustek to talk to me. That's 17 times 5p. This is truly disgusting.

The problem with this device is that it is possible to access the Router via INternet Browser on 192.168.1.1 and to change the settings but the Quick Setup function doesn't work at all.

The software that came with this Router can't even find the device, even though I can see it via its IP address.

Buyer beware

Summary:

Last members to rate this review:
(8 members total)

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Overall rating: Somewhat useful

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Last comments:
Tomilius

- 29/01/05

poor, unspecific review from an obvious though not stated newbie--it's a product review, not a support one
angeelu

- 01/09/04

A bit more info on what the product is and does would be useful for a lot of people. I set up my system using Belkin products and although I had a bit of trouble in setting the router up the helpline was actually helpful and solved my problem.

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