“ Address: 408 The Esplanade, Torquay, Hervey Bay, Queensland, Australia 4655 Tel: +61 (0)7 4125 3601 „
This has got to be the worst hostel experience Ive had in Australia so far.
Nomads in Hervey Bay has just been taken over from Koalas, it is a motel style hostel centred around a pool that was broken. Theres a small bar which was full of drunken people singing Oasis very badly. Theres also a kitchen with everything you need to make a meal.
The first night wasnt too bad, the room was clean and we only had us 3 in the room, it was quiet, although check in took well over half an hour which was ridiculous as there was no queue, just them being very slow.
We went off to Fraser Island leaving our luggage with them, the luggage storage was free which was a plus point. However the story starts when we came back.
We had a previous booking which we had paid for, they couldnt find it on the system, but we had a receipt so that was fine. They sent us off to a room, we couldnt unlock it, and the room was tiny. They gave us another key after more faffing, we went to the room and there was no linen, and also was a bigger dorm than we had paid for so we wanted to claim some money back. The lady wouldnt give us any money so we had to change rooms again.
This one was ok, it was clean so we got into bed, only to be woken by some sweedish guy telling me I was in his bed. I went to the closed reception and banged on the door, told the lady and she gave me yet another key. This next room was fine but I wasnt with my friends, it was late at night and we were really tired from our fraser trip.
I asked for my money back in the morning and nothing was given. So I am getting my own back by reviewing it badly, dont stay there, there are plenty of hostels in this area. A good one is Next backpackers where we used the internet and it looked great. Nomads was $22 a night but I would have paid $5 more to stay at Next if I hadnt pre booked.