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Poor servicem, Bad attitudes
Litton Lane Hostel (Dublin)
Member Name: hot_rock_chick
Litton Lane Hostel (Dublin)
Date: 30/01/01, updated on 26/03/05 (641 review reads)
Advantages: Not expensive, good location
Disadvantages: Rude Staff, Poor Hygine
I choose to stay at Litton Lane hostel because the description given of it seemed positive. It is in a brilliant location in Dublin, right on the Quay, on the O'Connell Street side which is in the centre of everything. Litton Lane used to be a recording studio, so I expected some funky decor and generally youthfull, friendly staff.
But that is where it all goes completely wrong. Litton Lane itself is a nice small hostel. There is a large room with a television, a smaller dining area, and a small reception and the hygine in these area were fine. However the rooms were a different story. I went with my friend, and being two girls travelling on our own, we expected to be put in a room with at least a few other females, instead we were put in a room with six other men, and although I don't mean to sound age-ist, all the gentlemen we shared with were resonable older than us, and this was quite intimidating. This also led to other problems, for example everytime we wanted to change clothes we'd have to haul everything into the small bathroom. (which ahd only two showers and two toilets. Oh and there's a hole in the wall between the toilets) Sharing a room with the older men also meant they were going to bed fairly early, where as we were coming back to the hostel in the early hours of the morning, leaving us in a difficult situation with them.
The rooms were also in a terrible state. When we got into the room, every single bed was in such a state, that we could not even decide which ones were ours (there is no numbered bed system, thus leaving people fighting for beds. Staff often advised a few people to remove other peoples bags and belongings onto another bed if they took they're bed, and if they had a problem with this, to "sort it out" with reception.) We indeed went to reception, and the gentleman there came to the room, he himsefl unable to decide which beds were made, and which weren't, simply decidin
g that any two would do, telling us to remove someone elses items from the bed.
This leads us on to the attitude of the staff. We encountered problems with them right away, when we checked in we were charged almost 6 punts extra, and when we realised this we were given the difference back, yet there was no apology, instead we were made to feel as if we had interrupted the receptionists conversation. At one point, when informing the staff that the beds had not been made the following day we were told;"what do you expect? It's only a hostel" which of course said it all for Litton Lane hostel, and how little regard they had for they're customers.
There is also no general lockers instead there is a lock up room which is open every hour on the hour, which is very inconvinent as you have to run your schedule around this if you want your belongings to be safe.
The television room itself we found to be unfriendly - sofas were placed randomly around the room, but maybe it was the people staying there themselves. Litton Lane houses mainly people over 25, and I suggest anyone younger, who wants to be in a more relaxed atmosphere with like minded people go for one of the bigger hostels, such as Avalon House, Issacs or Globtrotters.
The best thing about Litton lane is that it is not too expensive, and the location is good, althought there are other hostels is brilliant locations by the Quay (say Ashfield house). But the poor, unfriendly staff and terrible room conditions left myself and my friend feeling like we would never ever go backt o Litton lane even if it were free.