Rotherhithe

The public areas of the hostel were fine, and were clean and tidy. The staff in the reception area were pleasant and helpful apart from with regard refusing to empty the bin. On one day the kitchen staff were intimidating to the extent that our teenager did not want to go and get her own breakfast. The bedroom was filthy, the toilet and shower was filthy, there was old food in the storage area in the side of the bed, the curtains were hanging off the rails, we had items stolen from our locked room (which we did not share so had to be staff at the hostel), one bed was broken and the saniitary towel bin was full to overflowing and they refused to ...